Text Messaging (SMS)

iPhone messageSending out letter and postcard reminders was always a time-consuming and costly exercise, so when email became available it was a real breakthrough.

In today's ever more techy world though text messaging has become the norm because of the immediacy and the fact that it cannot easily be ignored without viewing, whereas emails can be held up in spam systems or be just one of a number in the patient's inbox and therefore easily overlooked or deleted.

By reminding your patients about their appointments you can significantly reduce FTAs while making substantial savings in cash terms and the man-hours required; the average cost of just printing a letter and putting it in a 2nd Class stamped envelope now being well over 50p - not including any labour cost - so direct savings are at least 80%, depending on the SMS rate payable.

It's also a great way of reminding patients that they are due to make an appointment.

You can merge directly from the ICONic system to an individual patient, or a whole group, all at the touch of a button.

Text Messaging (SMS)

iPhone messageSending out letter and postcard reminders was always a time-consuming and costly exercise, so when email became available it was a real breakthrough.

In today's ever more techy world though text messaging has become the norm because of the immediacy and the fact that it cannot easily be ignored without viewing, whereas emails can be held up in spam systems or be just one of a number in the patient's inbox and therefore easily overlooked or deleted.

By reminding your patients about their appointments you can significantly reduce FTAs while making substantial savings in cash terms and the man-hours required; the average cost of just printing a letter and putting it in a 2nd Class stamped envelope now being well over 50p - not including any labour cost - so direct savings are at least 80%, depending on the SMS rate payable.

It's also a great way of reminding patients that they are due to make an appointment.

You can merge directly from the ICONic system to an individual patient, or a whole group, all at the touch of a button.

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