• WYSdom ICONic support

Support & Maintenance

The WYSdom maintenance contract includes:
 

  • dedicated support staff during normal office hours 9am to 5.30pm Monday to Friday
  • a nationwide engineering service for on-site callouts when required
  • a full replacement service for your equipment during the normal hardware life-cycle
  • updates for NHS transmission compliance
  • NHS Claims updates
  • regular software updates and fixes
  • updates for new and improved functions
  • 'cloud' backup for ICONic files
  • anti-virus software

The typical cost for our Maintenance Service is more than competitive compared to separate software support and a third-party hardware contracts - it is charged annually.

 

Peace of Mind

As we supply the whole system, you have just one point of contact for all your questions and queries, or to report a hardware failure.

With an ICONic system you never need to hear those words again, "actually, it's not our software - I think it's a hardware fault, you'll have to phone them....." - and vice-versa.

In simple terms, we take full responsibility for your complete system; the buck really does stop here!

Call our sales hotline on 01908 324045

  • WYSdom ICONic support

Support & Maintenance

The WYSdom maintenance contract includes:
 

  • dedicated support staff during normal office hours 9am to 5.30pm Monday to Friday
  • a nationwide engineering service for on-site callouts when required
  • a full replacement service for your equipment during the normal hardware life-cycle
  • updates for NHS transmission compliance
  • NHS Claims updates
  • regular software updates and fixes
  • updates for new and improved functions
  • 'cloud' backup for ICONic files
  • anti-virus software

The typical cost for our Maintenance Service is more than competitive compared to separate software support and a third-party hardware contracts - it is charged annually.

 

Peace of Mind

As we supply the whole system, you have just one point of contact for all your questions and queries, or to report a hardware failure.

With an ICONic system you never need to hear those words again, "actually, it's not our software - I think it's a hardware fault, you'll have to phone them....." - and vice-versa.

In simple terms, we take full responsibility for your complete system; the buck really does stop here!

Call our sales hotline on 01908 324045

Back to Top